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FAQ
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Setting up FAQs
Hello and welcome to Already Been Done! We're a Brisbane-based company that specialises in creating comfortable and stylish clothing. Our name is ABD because we believe in taking risks and doing things differently. We want our customers to feel empowered to take chances and not worry about what's already been done. We believe that there's always room for improvement and that we can all do better. That's why we're committed to creating unique, high-quality clothing for everyone to enjoy.
We're passionate about what we do and are committed to providing our customers with the best possible experience. We believe that everyone deserves to have a brand that supports and believes in their customers. We will always put you first :)
Instagram: @alreadybeendoneclothing
TikTok: @alreadybeendoneclothing
Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible. Please understand we are currently a one person team. We aren't perfect, but we will try our very best!
We ship ABD both domestically and to a select number of international destinations. Shipping times depend on your location. If you live down the street from us in Brisbane, you'll get it faster than if you live in Hawaii. The Australia Post site quotes, but does not guarantee, 2-5 business days for express domestic delivery. Standard parcels may take up to 11 business days depending on state & time of year.
International shipping will be longer.
Please remember that we have very little control over shipping, but will process your orders between 1-2 days and get them shipped to you ASAP!
Thank you for supporting ABD.
If you have any further questions or concerns, please email:
alreadybeendoneclothing@gmail.com
Thank you for supporting Already Been Done! However, if something doesn't fit quite right, we can offer a full or part refund, store credit or exchange options for products that have not been washed or damaged. Please email us at alreadybeendoneclothing@gmail.com with your chosen request and attached photos.
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